Company will use an older fan-club ticketing system to sell the remaining Eras tour tickets that takes the queue out of the process.
The Live Nation-owned company responded to criticism from Mexican government officials, and will refund those who were denied show access.
"The competition problem in ticketing markets was made painfully obvious" last week, writes Sen. Amy Klobuchar.
Also this week: A lawsuit over Primary Wave's James Brown catalog deal, Young Thug and Gunna set for trial, Dua Lipa's copyright clapback and more.
Community organizing experts say the Ticketmaster debacle could mobilize fans for social progress.
'We feel we owe it to everyone to share some information to help explain what happened,' the ticketing giant wrote.
After a messy, record-breaking onsale this week, Swift’s promoter says they were forced to work with the ticket giant.
When Bruce Springsteen and The E Street Band's 2023 tour tickets went on sale a few months back, some ended up costing thousands of dollars.
Greg Maffei said 14 million Swifties tried to log in for the 1.5 million available Verified spots on Tuesday.
Swift has had a direct impact on cutting scalpers out of ticket sales, driving more money to artists.
