Liam Payne’s Death: Hotel Manager Reported ‘Aggressive Man’ Possibly Under Influence Before Singer’s Fall

Prior to Liam Payne‘s death on Wednesday (Oct. 16), a hotel manager in Buenos Aires, Argentina called 911 to report a guest who was “overwhelmed with drugs and alcohol,” adding, “he’s destroying the entire room and, well, we need you to send someone, please.”

According to the Associated Press, the caller’s voice grew more anxious as the call continued, with the hotel manager noting that the room had a balcony. Former One Direction and solo star Payne, 31, was found dead on Wednesday after officials said he sustained “extremely serious injuries” in a fall from the third-floor balcony of his room — approximately 42-45 feet from the ground — at the Casa Sur Hotel in the Palermo neighborhood of the nation’s capital city.

While the initial reports stated that Payne fell, the AP reported that Buenos Aires Security Ministry spokesperson Pablo Policicchio told the news service in a statement that Payne “had jumped from the balcony of his room.”

Police were dispatched the to scene following the emergency call around 5 p.m. local time on Wednesday according to Policicchio, after being told by hotel staff that there was an “aggressive man who could be under the influence of drugs or alcohol.” Officials are reportedly still investigating the circumstances of Payne’s death, with an autopsy under way.

In the days since, fans have gathered in a vigil outside the hotel for the beloved boy band star, lighting candles and singing 1D’s “Night Changes” and “Story of My Life,” while his music industry peers and family have shared their grief over the shocking loss.

Payne’s rise to stardom began in 2010 at age 17 when he was paired with the other members of what would become One Direction by Simon Cowell after the quintet’s singers all auditioned for the British X-Factor as solo acts. Along with Harry Styles, Louis Tomlinson, Niall Horan and Zayn Malik, Payne was thrust into instant global adoration in 2012 after the late 2011 release of the band’s debut single, “What Makes You Beautiful,” which went to No. 4 on the Billboard Hot 100 and No. 1 in the UK.

The song memorably opens with one of Payne’s most beloved, iconic vocals, in which he sings, “You’re insecure, don’t know what for/ You’re turning heads when you walk through the door/ Don’t need makeup to cover up/ Bein’ the way that you are is enough.” During the band’s subsequent six-year run they scored four No. 1 albums on the Billboard 200 and six top 10 Billboard Hot 100 hits.

After the group hit pause, Payne — who never headlined his own tour — released his lone solo album, 2019’s LP1, as well a string of singles, including the 2017 Billboard Hot 100 No. 10 Hit “Strip That Down” (featuring Quavo), “Get Low” (feat. Zedd, No. 23, 2017), “Bedroom Floor” (No. 35, 2017), “For You (Fifty Shades Freed)” (feat. Rita Ora, No. 37, 2018) and “Familiar” (feat. J Balvin, No. 25, 2018). He also released the 2018 EP First Time, as well as singles with Jonas Blue and Lennon Stella (“Polaroid,” 2018), A Boogie Wit da Hoodie (“Stack It Up,” 2019), Cheat Codes (“Live Forever,” 2019) and Dixie D’Amelio (“Naughty List,” 2020).

His final single, “Teardrops,” co-written by former *NSYNC member JC Chasez, was released in March.

After the group went on indefinite hiatus in 2016, the singer was open about how the dizzying rush of fame overwhelmed him, leading to a yearslong substance use struggle. In July 2023, he posted an eight-minute video in which he revealed that he was almost six months sober following a 100-day stay in a Louisiana rehab facility.

“I just kind of feel like I’ve got more of a grip on life and everything that was getting away from me, I just feel like I’ve got more of a handle on it,” Payne said at the time. “I just needed to take a little bit of time out for myself actually because I kind of became somebody who I didn’t really recognize anymore. And I’m sure you guys didn’t either. I was in bad shape up until that point and I was really happy to kind of put a stopper to life and work.”

In a 2019 interview, Payne admitted that he had trouble adjusting to 1D’s Beatles-like level of fan adoration at the height of the group’s success, frequently leaning on alcohol to cope with the stress. “It’s almost like putting the Disney costume on before you step up on stage and underneath the Disney costume I was pissed quite a lot of the time because there was no other way to get your head around what was going on,” he said. “I mean, it was fun. We had an absolute blast, but there were certain parts of it where it just got a little bit toxic.”

Then, in a Diary of a CEO podcast appearance in 2021, Payne talked about struggling with depression and substance use disorder during the chaotic 1D years. “I was worried how far my rock bottom was going to be. Where’s rock bottom for me?” the singer told host Stephen Bartlett. “And you would never have seen it. I’m very good at hiding it. No one would ever have seen it.”

He described how the pressure and intense fan attention during the height of the group’s fame transformed him into an “angry person” who turned to prescription pills and alcohol to numb his anxiety and fear. When host Bartlett asked if that period included “suicidal ideation,” Payne said it did, explaining, “There is some stuff that I have definitely never, never spoken about. It was really, really, really severe. It was a problem. And it was only until I saw myself after that I was like, ‘Right, I need to fix myself.’”

Payne said the substance use continued for “many years” and then returned during England’s COVID-19 lockdown in 2020, when he took a break from recording solo songs for a few months due to exhaustion, only to find himself drinking more and more, and earlier and earlier in the day. “What I’ve found more than anything with the alcohol is boundaries. If you’re on Zoom you can probably get away with being a bit tipsy, when you’re not supposed to be,” he said at the time.

After catching a glimpse of one of his performances on TV looking bloated and unwell, he said he began working out, attending meetings and going to therapy.

If you or anyone you know is struggling with mental health or substance abuse disorders, reach out to the Substance Abuse and Mental Health Services Administration‘s national helpline 24/7 at 1-800-662-HELP (4357) for confidential treatment referrals and information. For those who are experiencing suicidal thoughts and/or distress, the National Suicide Prevention Lifeline is available 24/7 by texting 988.